KarminaAI StudioAgents · Services · Training

FACEBOOK MANAGEMENT · COMMUNITY, VIDEO, GROUPS, EVENTS AND PERFORMANCE

Facebook is no longer a single feed. It is a network of communities, video, service and local discovery.

Karmina organizes the role of Facebook within the social ecosystem of the brand: Page, Reels, community, groups, events, attention and paid. Less inertia; more clarity on what each space should do.

Facebook
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AN ECOSYSTEM, NOT A LEAVE PAGE

The question is not whether Facebook still exists. It’s what specific value you retain for your audiences.

For many organizations, Facebook continues to connect adult audiences, local communities, groups, events, video, and attention. But maintaining presence by inertia generates duplicate calendars and little utility.

Karmina audits the role of the Page and decides what to keep, what to stop doing and what to enhance: video, community, paid, groups, events, traffic or service.

We don't feed Facebook because it's always been done. We manage it when it still fulfills a function.

FOR WHOM YOU FEEL

For brands with community, territorial capillarity or an audience that still makes decisions.

Value tends to appear when Facebook connects people, places, activities and service, not when only Instagram replicates.

01

Services and adult public

Useful information, reputation, attention and continuity.

02

Local business and territorial networks

Shops, facilities, offices, events and the local community.

03

Organisations and administrations

Public service, participation, groups and contextual information.

04

Consumption and e-commerce

Video, campaigns, catalog, remarketing and conversion.

CHANNEL LANGUAGE

Close, useful and complete enough not to depend on the click.

We adapt the story to communities that read, comment, share and ask questions. The tone can be more explanatory than in other channels without converting each post into a press release.

YES
  • Clear and actionable information
  • Stories of people and territory
  • Respond and Continue
  • Coordinate organic, community and paid
NO
  • Duplicate Instagram without criteria
  • Publish only links
  • Open groups without moderation
  • Confusing Volume with Community
A WAY TO SEE ITIt doesn’t “see all the information on the web.” Better: what will happen, who will be affected, what should be done now and where can you expand it.

BEFORE YOU CLOSE ABAST

You do not need to arrive with a defined solution.

We can review the challenge, starting point and priorities in a free video call. Putting order before writing the scope usually saves time and budget.

Video call · free · no obligationBook a free video call A short conversation to understand your starting point and bring clarity.

FORMATS WITH A FUNCTION

An idea is not worth more simply because it fits everywhere.

Choose each format according to what you need to do on the channel. Identity is shared; behavior is not.

01UTILITY

Posts by Page

Useful text, photo, link and update with a clear function within the service or community.

02ATTENTION

Reels and video

Short, long or live video in an increasingly unified experience.

03RHYTHM

Stories

Moments, reminders, proximity and short rhythm pieces connected with the Page.

04BELGIUM

Groups

Purposeful spaces, rules, moderation and a value proposition for members.

05ACTIVATION

Events + paid

Call, coverage, amplification, remarketing and route to action.

THREE MANNERS TO ENTER IT

The same judgement. A scope adapted to your starting point.

Let's not pack the channel without listening to it. These modalities serve to guide the conversation and are dimensioned with the team.

01DECIDE

Role audit

To understand if Facebook should be reactivated, simplified or connected better.

  • Page and contents
  • Public and community
  • Groups and events
  • Roadmap from 90 days
If the channel exists mostly by inertia.
02COGESTION

Page + community

Karmina manages calendar and content; the organization provides service, territory and approval.

  • Editorial plan
  • Posts and Reels
  • Community Management
  • Internal coordination
The community needs internal knowledge.
03CONNECT

Organic + paid + service

Recurrent management that unites content, attention, video, events and investment.

  • Monthly Address
  • Adapted production
  • Paid and remarketing
  • Reporting with decisions
Whether Facebook continues to generate business or service.

TRANSVERSAL METHODOLOGY, CHANNEL DECISIONS

A repeating cycle. Judgement that builds over time.

01

Align

Objectives, public, moments and real capacity of the team.

02

Plan

Territories, formats, calendar, managers and production.

03

Create

Search, idea, copy, design, video and versions.

04

Publish and chat

Distribution, community, listening and scaling.

05

Learn

Reading, decisions and memory for the next cycle.

Common to all channelsBrief · calendar · production · approval · publication · readingSpecifics of FacebookPublic · voice · formats · timing · community · metrics

PEOPLE + AI, WITH EXPLOSIVE LIMITS

We redesign work so AI adds capability while responsibility stays with people.

AI ASSISTIX

More operational capacity

  • Adaptations and versions
  • Classification of comments
  • Frequently Asked Answers
  • Calendar controls and claims
  • Reporting organic and paid
THE PEOPLE DIRECT

Criterion and responsibility

  • The role of the channel
  • History, territory and context
  • Moderation of groups
  • Attention and incidents
  • Investment and final responsibility
Human GateWe define which decisions need approval, who is responsible and what happens when the context comes out of the forecast.

SET UP A FIRST HYPOTHESIS

What would you like to strengthen on Facebook?

Select needs and you will see what capabilities could enter the service. The final combination is defined after understanding team, volume, sources, permits and risks.

04 POSSIBLE CAPACITIES

agents who provide support. People who govern.

In Facebook, the AI can adapt parts and order queries; the role of the channel, moderation, service and investment need clear accountability.

  • AGENTMarket Scout

    Order signs, references, topics and opportunities before turning them into ideas.

    Human Gate
  • AGENTSocial Listener

    It classifies conversations, questions, risks and opportunities without turning inferences into facts.

    Human Gate
  • AGENTBrand Guard

    Contrast voice, identity, claims, rights and criteria before a piece advances.

    Human Gate
  • AGENTDashboard Builder

    It maintains fonts and definitions for the reporting to be comparable and useful.

    Human Gate
Explaining my case
It is not a software configurator.It is a way of understanding which parts of the service can be attended without losing criteria, traceability or responsibility.
Portrait of Cintia Armajach
Service lead
Facebook works when we stop treating it like an old shop window and look back at the people, groups, places and specific needs that still come together.
Cintia ArmajachCommunity Manager

IF YOU ALREADY HAVE MATERIAL

Do you already have a brief? Send us.

It can be a finished document, a few notes or an email with context. We will read it before proposing a conversation or a first step.

KARMINA SOCIAL EXPERIENCE

200+

brands have entrusted their social media to Karmina.

It is global experience in social media, not a specific attribution to Facebook Not even the use of agents. It is the agency criterion we put at the service of the channel.

LANDINGS FOR CANAL

One social media direction. A specific strategy for each platform.

BEFORE YOU SPEAK

Questions for an informed start.

01Does Facebook still make sense for a brand?+

It depends on the public, the community, the territory and the results. The diagnosis may conclude that it needs to be enhanced, reduced, or changed completely.

02Can you manage groups?+

Yes, if there is a purpose, rules, responsible and a model of moderation. We do not recommend opening a group just because the format exists.

03Does it include Reels and long video?+

The scope can include ideation, production and adaptation of short, long and direct video according to the function of the channel.

04Do you also manage Facebook Ads?+

Yeah. We can coordinate organic, paid, creative, audience and learning when there is a measurable goal and journey.

05Will AI answer the community?+

It can be proposed and classified in predictable queries. Complaints, personal data, incidents and sensitive situations pass through responsible people.

Let's talk about Facebook

What function should Facebook recover for your brand?

Explain the starting point, the team and the main challenge. A person from Karmina will review the case and propose a first step: diagnosis, pilot or recurring management model.

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